Compaq

FAQ

Yes, all Compaq TV are certified Android TV.

1st demo and installation is free from the brand side. If missed, please follow the below process.

Service Process Map

1
Customer logs the service request
2
Service engineer contacts the customer and confirms the appointment
3
Service engineer visits and addresses the request
4
Feedback call

Kindly opt for wall-mount during the demo-installation visit.

1. Before you start the set-up process check that you have
• A Wi-Fi connection
• A Google Account

2. Turn ON your Compaq TV
• There are 2 ways to set-up your Compaq TV:
Using your Android Phone-
• When your TV says, “Quickly set up your TV with your Android phone?” use your remote to choose Continue or Yes.
• On your Android phone, open the pre-installed Google app.
• Type or say “set up my device.”
• Follow the instructions on your phone until you see a code. Make sure the same code shows up on your TV.
• On your phone, tap the name of your TV when it shows up.
• To finish setup, follow the instructions on your TV.​

Using your TV Remote-
• When your TV says, “Quickly set up your TV with your Android phone?” use your remote to choose Skip.
• Connect to Wi-Fi.
• You might need to wait for the system to update.
• Choose Sign-In using your remote.
• Sign-In to your Google account.
• Follow the on-screen instructions to finish setup.

Kindly follow the following steps:
• Go to Settings
• In Remote & Accessories select Add Accessory
• Make sure the Bluetooth of your device is ON
• Once the device is found, select to pair
• Paired notification will pop-up

Kindly follow the following steps:
• Go to settings.
• Select Network
• Select your desired Wi-Fi network from the list of available networks
• Enter password and press OK

YouTube

Sound: (Standard/Movie/Music/Voice/Game/Stadium/Personal)
Video: (Dynamic/Standard/Sport/Movie )

Compaq TV supports all the DTH/Cable operators present in India.

New apps can be downloaded and installed from Google Play store.

Yes, all Compaq TVs have Chromecast built-in

Kindly follow the following steps:
• Connect your device to the same Wi-Fi network as your Android TV
• Open the app that has the content you want to cast.
• In the app, find and select Cast
• On your device, select the name of your TV
• When Cast changes color, you’re successfully connected

• After the USB drive is connected to the TV, there will be an automatic pop-up notification stating USB drive found.
• Select OK
• You will be re-directed to the USB Hub
• From the USB Hub you will be able to access your USB data

Kindly connect with us, we will guide you through.